Situs Pengusaha

Call Center

XL HOME | TEAM INTERNETFIBERINDO
Rp2.000.000 - 3.000.000/bulan
Yogyakarta
Penuh Waktu
100 lowongan
Ditayangkan pada 17/07/2024 oleh MORK LEE
Pengalaman kerja
0-2 tahun
Pendidikan
Minimal S1
Keahlian
Pengoperasian Microsoft,Kemampuan Komunikasi Baik,Layanan Pelanggan,Pengalaman Layanan Pelanggan,Berorientasi Pada Pelanggan
Deskripsi
- Answer and resolve customer inquiries via telephone, providing information about the company’s products or services, and documenting call details in the system.
- Receive and follow up on customer complaints promptly and effectively, ensuring high levels of customer satisfaction.
- Identify customer needs, clarify information, research each problem and provide solutions and/or alternatives.
- Process orders, forms, applications and requests.
- Meet quality and productivity targets.
- Minimum Bachelor Degree in all major (fresh graduate are welcome to apply).
- Previous experience in a customer service role preferred.
- Must be fluent communicate in English.
- Strong problem solving abilities and attention to detail.
- Proficient in basic computer applications (Microsoft Office).
- Able to work under pressure and handle stressful situations calmly.
- Position will based in Yogyakarta.
Lokasi Kantor
Gondokusuman, Yogyakarta, Daerah Istimewa Yogyakarta
Abouts Us
XL HOME | TEAM INTERNETFIBERINDO
Jasa,Kurang dari 10 karyawan
Lihat semua lowongan dari kami
Lowongan mencurigakan?
LAPORKAN
Lamar
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