Customer Service Representative

{ "id": "1838794889903849567", "userJobId": "0105086", "jobTitle": "Customer Service Representative", "jobClassification": "205004", "jobClassificationName": "Layanan Pelanggan", "jobType": 1, "jobTypeName": "Penuh Waktu", "employmentStatus": null, "employmentStatusName": null, "benefits": "", "experinceReq": null, "experinceReqName": null, "longitude": "106.79710127413273", "latitude": "-6.266939938470228", "confidential": 1, "commission": 0, "smartInvitation": 1, "salaryMin": null, "salaryMax": 6000000, "salaryMinStr": "", "salaryMaxStr": "6.000.000", "settlementMethod": null, "settlementMethodName": "-", "unit": 2, "unitName": "", "jobDescription": "- Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel.\n- Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi.\nService Operation Support.\n- Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.\n\n- Pendidikan minimal D3 semua jurusan\n- Usia Maksimal 26 Tahun\n- Wanita, Tinggi Badan Minimal 160cm dan Berat\n- Badan proporsional\n- Pria, Tinggi Badan Minimal 165cm dan Berat Badan - Proporsional\n- Berpenampilan menarik\n- Mampu berkomunikasi dengan baik\n- Bisa bekerja secara mandiri dan juga team\n- Pola pikir analitis, detail oriented dan mampu bekerja multi tasking\n- Diutamakan berdomisili dikota/kabupaten penempatan", "salaryName": null, "educationalBackground": 5, "educationalBackgroundName": "Diploma (D1/D2/D3/D4)", "location": "Jl Raya Fatmawati No.77-81", "status": 1, "hidden": 0, "ageReq": -1, "companyId": "1397922133879073797", "company": { "id": "1397922133879073797", "name": "Infomedia Nusantara", "shortName": "", "logoUrl": "", "banner1Url": "", "banner2Url": "", "scaleCode": "3", "scaleName": "30-300 karyawan", "location": "Jl Raya Fatmawati No.77-81", "introduction": "Infomedia Nusantara adalah anak perusahaan Telkom Indonesia ", "areaName": "Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta", "nibNumber": "", "compnyTelphone": "8118605000", "companyEmail": "handhalah.imd@gmail.com", "companyIndustryCategory": "4", "companyIndustryCategoryName": "Teknologi", "nibCode": null, "nibCodeName": null, "introductionImg": "", "locationName": null, "longitude": "106.79710127413273", "latitude": "-6.266939938470228", "areaId": 0, "postal": "12150", "provinceId": 31, "countyId": 3171060, "areaSelectType": 3, "cityId": 3171, "provinceName": "Dki Jakarta", "cityName": "Jakarta Selatan", "countyName": "Kebayoran Baru", "kbliKode": "", "kbliName": "", "site": "", "createUserId": 1607442858201096200, "updateUserId": 1607442858201096200, "status": 5, "workTimeCode": "" }, "viewCount": 0, "postCount": 0, "cityId": "3171", "createTime": "2024-09-25 11:17:19", "userId": "1838793498099441685", "createUserId": "1838793498099441686", "createUserName": "Abilla", "createUserPhoneNum": "82320817885", "createUserHeadPortrait": "", "duty": "Talent Sourcing", "updateTime": "2024-09-25 11:17:19", "updateUserId": "1838793498099441686", "postal": "12150", "areaName": "Kebayoran Baru, Jakarta Selatan, Dki Jakarta", "intention": 0, "salary": 5000000, "jobVacancy": 1, "provinceId": "31", "countyId": "3171060", "provinceName": "Dki Jakarta", "cityName": "Jakarta Selatan", "countyName": "Kebayoran Baru", "workFromHome": 0, "jobRequiredTypeList": [], "employerType": 1, "salaryUnit": 4, "salaryUnitName": "bulan", "createTimeFormat": "25 Sep 2024", "updateTimeFormat": "25/09/2024", "createTimeFormat1": "25 Sep 2024, 11:17 WIB", "updateTimeFormat1": "25 Sep 2024, 11:17 WIB", "genderReq": 0, "ageMinReq": 0, "ageMaxReq": 0, "genderReqName": "Semua jenis kelamin", "areaSelectType": 3, "salaryFormat": "5.000.000", "distance": null, "listRequiredValue": null, "userRoleStatus": 1, "blackStatus": 0, "vacanced": null, "offeredNum": null, "workDateStart": null, "workDateStartFormat": null, "workTimeFormat": null, "workDateEnd": null, "workDateEndFormat": null, "workTimeStart": null, "workTimeEnd": null, "workDayOff": "", "workTotalDay": null, "workTotalSalary": null, "applyDeadLine": null, "applyDeadLineFmt": null, "offerOrApplyInfoRes": { "id": null, "status": -1, "optime": null, "optimeFormat": null, "reason": null, "jobTitle": "Customer Service Representative", "jobType": 1, "currentStatus": -1 }, "vacancies": 1, "virtualOfferedNum": null, "virtualVacancy": 1, "virtualVacancies": null, "applied": null, "offered": null, "declined": null, "rejected": null, "totalRecordNum": 0, "averageScore": 0, "badgeId": null, "questionsId": null, "questionSelectType": null, "badgeName": null, "badgeLogo": null, "questionsName": null, "questionsNameList": null, "heightMinReq": 0, "heightMaxReq": 0, "weightMinReq": 0, "weightMaxReq": 0, "kupuJob": 0, "badgeLevelName": null, "badgeLevelCode": null, "addressReq": null, "addressReqName": null, "experienceMinReq": 0, "experienceMaxReq": 5, "verifyReq": null, "videoIntroductionReq": null, "jobRequirements": [ "Diploma (D1/D2/D3/D4)", "Semua jenis kelamin", "Semua usia", "0-5 tahun", "Tinggi badan tidak dibatasi", "Berat badan tidak dibatasi" ], "jpInvitationCode": null, "skillReq": null, "skillReqName": null, "jobApproveLogResList": null, "editFields": null, "reason": null, "delTime": null, "updateUserName": null, "shortlistNum": null, "transferLogList": null, "optTime": null, "salaryRangeFmt": "Gaji Dapat Dinegosiasikan", "salaryRangeShortFmt": "5 jt - 6 jt", "statusOptRole": 1, "optRole": null, "approveTime": "2024-09-26 13:23:24", "picId": 1719552829622399000, "picName": null, "userStatus": 1, "videoInterviewReq": 1, "contactNumber": "82320817885", "jobVideoList": [], "skillTagReq": "2,5,6,7,8", "jobRequirementList": [ "Diploma (D1/D2/D3/D4)", "Semua jenis kelamin", "Semua usia", "0-5 tahun", "Tinggi badan tidak dibatasi", "Berat badan tidak dibatasi" ], "resumeGuideFlag": null, "mapProvinceName": "Dki Jakarta", "mapCityName": "Jakarta Selatan", "mapCountyName": "Kebayoran Baru", "jobDescriptionSuffix": "- Pendidikan minimal D3 semua jurusan\n- Usia Maksimal 26 Tahun\n- Wanita, Tinggi Badan Minimal 160cm dan Berat\n- Badan proporsional\n- Pria, Tinggi Badan Minimal 165cm dan Berat Badan - Proporsional\n- Berpenampilan menarik\n- Mampu berkomunikasi dengan baik\n- Bisa bekerja secara mandiri dan juga team\n- Pola pikir analitis, detail oriented dan mampu bekerja multi tasking\n- Diutamakan berdomisili dikota/kabupaten penempatan", "jobDescriptionPrefix": "- Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel.\n- Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi.\nService Operation Support.\n- Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.", "jobDescriptionPrefixFmt": "- Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel.\n- Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi.\nService Operation Support.\n- Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.", "areaLocation": "Kebayoran Baru, Jakarta Selatan, Dki Jakarta.(Jl Raya Fatmawati No.77-81)", "areaLocationNew": "Kebayoran Baru, Jakarta Selatan, Dki Jakarta", "chatStatus": 1, "chatUpdateFmt": "Aktif 1 minggu yang lalu", "chatTime": 1728628935000, "distanceRange": null, "skillTags": null, "jobRequirementsV2": [ "Diploma (D1/D2/D3/D4)", "0-5 tahun", "Pengoperasian Microsoft", "Kemampuan Komunikasi Baik", "Layanan Pelanggan", "Pengalaman Layanan Pelanggan", "Berorientasi Pada Pelanggan", "Semua jenis kelamin", "Semua usia", "Tinggi badan tidak dibatasi", "Berat badan tidak dibatasi" ], "privilegeJobType": 0, "urgentCouponFlag": 0, "urgentTip": null, "urgentButton": null, "urgentCouponValid": 0, "urgentJobLogo": "", "threeCategory": "205004001", "purchased": 0, "threeCategoryName": "Layanan Pelanggan", "jobRequirementsV3": [ { "key": "work_experience", "name": "Pengalaman kerja", "icon": "https://pic.kupu.id/image/1694166963741040640.webp", "readStatusIcon": null, "value": "0-5 tahun", "type": 1 }, { "key": "education", "name": "Pendidikan", "icon": "https://pic.kupu.id/image/1694166600224907264.webp", "readStatusIcon": null, "value": "Minimal Diploma (D1/D2/D3/D4)", "type": 1 }, { "key": "skills", "name": "Keahlian", "icon": "https://pic.kupu.id/image/1694166821386362880.webp", "readStatusIcon": null, "value": "Pengoperasian Microsoft,Kemampuan Komunikasi Baik,Layanan Pelanggan,Pengalaman Layanan Pelanggan,Berorientasi Pada Pelanggan", "type": 2 } ], "jobRequirementsV4": null, "jsJobDetailShareH5Link": "https://kerja.kupu.id/jobDetail?sid=aWQ9MTgzODc5NDg4OTkwMzg0OTU2Nw==", "jpJobDetialshareH5Link": "https://kerja.kupu.id/jobDetail?sid=aWQ9MTgzODc5NDg4OTkwMzg0OTU2Nw==", "manSalaryRangeFmt": null, "assetInfoResList": null }