Situs Pengusaha

Software programmer developer support

Mega Sugih Solusindo
Rp4.500.000 - 5.000.000/bulan
Jakarta Pusat
Penuh Waktu
2 lowongan
Ditayangkan pada 28/12/2022 oleh nuky wahyu irhamna
Pengalaman kerja
1-2 tahun
Pendidikan
Minimal S1
Umur
22-35 tahun
Deskripsi
Responsibilities
• Research and identify solutions to software and hardware issues
• Diagnose and troubleshoot technical issues, including account setup and network configuration
• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
• Provide prompt and accurate feedback to customers
• Refer to internal database or external resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Prioritize and manage several open issues at one time
• Follow up with clients to ensure our application systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Document technical knowledge in the form of notes and manuals
Technical Requirement:
- Experience working with javascript, HTML & CSS
- Experience with UI/UX design
- 1+ years of experience working with PHP
- Previous experience working with MVC frameworks (Laravel) is a must
- Strong understanding of MySQL/SQL Server
- Strong with REST API
- Familiar with Git
- Having apps portfolio, it’s a MUST
Tunjangan dan Lain-lain
Temporary WFA
Lokasi Kantor
Tanah Abang, Jakarta Pusat, Dki Jakarta
Abouts Us
Mega Sugih Solusindo
Teknologi,Kurang dari 10 karyawan
payroll software & HR Administration
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