Situs Pengusaha

RESERVATION & OPERATION OFFICER (GIT)

Happy Trails Asia
Gaji Dapat Dinegosiasikan/bulan
Denpasar
Penuh Waktu
1 lowongan
Ditayangkan pada 10/10/2024 oleh Kim
Pengalaman kerja
1-2 tahun
Pendidikan
Minimal SMK/MAK
Keahlian
Detail & Bertanggung Jawab,Kemampuan Komunikasi Baik,Layanan Pelanggan,Rajin & Tahan Tekanan,Kemampuan Negosiasi
Deskripsi
Who we are?
Happy Trails! Asia is an eco-tourism and passionate Destination Management Company (DMC). We operate tours to Indonesia, Bali, Malaysia, Borneo, Singapore & Brunei. And we have offices in Bali, Java, Sumatra, Kuala Lumpur, and Borneo.
We are looking for a dynamic and resourceful RESERVATION & OPERATION OFFICER (GIT) to join our growing and expanding company.
Profile
• Minimum of 1 year of experience in Inbound Tour Operator or related fields. Fresh graduates are welcome to apply.
• Good command of English both written and spoken.
• Knowledge of operational principles.
• Familiarity with domestic travel destinations.
• Knowledge of Microsoft Office Programs (Outlook, Word, Excel).
• Self-motivated and result-driven, able to work alone or as part of a team.
• Good communication and customer service skills.
• Attention to detail, time-management skills, with the ability to prioritize tasks.
• Based in Bali.
What you’ll be doing:
As a Reservation & Operation Officer (GIT), you will be responsible for managing all group tour bookings efficiently, communicating with tour operators, customers, and suppliers, handle all requests, questions, and provide tourism-related services, including but not limited to:
• Manage and make reservations for accommodation, suppliers, and all related services.
• Monitor all in-house guests to ensure smooth operations.
• Provide outstanding customer service to ensure customer satisfaction.
• Maintain good relations and effective communications with tour operators, customers, and suppliers.
Tunjangan dan Lain-lain
Benefits: At Happy Trails! Asia, we embrace a ‘people first’ philosophy, fostering an exceptional company culture. You will enjoy: • A vibrant, engaging, and genuinely friendly multicultural team that is cooperative, supportive. • An inspiring work atmosphere that encourages collaboration and personal growth. • Opportunities to connect with diverse colleagues in a positive and dynamic environment. • Development opportunities with coaching/mentoring, online courses, product training, joining project teams and so much more. • 12 days annual leave increasing to 19 days. • Competitive company salary & benefits package. • BPJS Kesehatan, BPJS Ketenagakerjaan. • Company events/outings. • All taxes are covered. • And more.
Lokasi Kantor
Denpasar Selatan, Denpasar, Bali
Abouts Us
Happy Trails Asia
Lainnya,30-300 karyawan
Founded in 2003, Happy Trails! Asia is a sustainable, adaptable, understanding and passionate partner in Asia. We operate tours to Indonesia, Bali, Malaysia, Borneo, Singapore & Brunei. With multinational and multicultural teams, we pride ourselves in our in-depth local knowledge and enthusiasm towards our destinations while maintaining their sustainability and enhancing the livelihoods of the local community through extensive collaboration. From our 6 offices in the destinations, we provide our expert services to dozens of well-established tour operators worldwide. Our approach combines expert knowledge, an extensive network within the destination, and continuous innovation. This, supported by a strong focus on efficiency, customer service, information technology, and our teams’ personal touch, makes us that strong and reliable partner in Asia. With sustainable and responsible tourism at our core, we pride ourselves in offering unique community based experiences. Our Indonesia offices were the first Indonesian DMC to be certified by Travelife at the highest “certified level”. Travelife is an international certification scheme which has been developed by the travel industry, for the travel industry as well as Accredited by the Global Sustainable Tourism Council (GSTC), the highest global body for sustainability in tourism by United Nations.
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