PM Customer Service

{ "id": "1899741999587016749", "userJobId": "0112687", "jobTitle": "PM Customer Service", "jobClassification": "205004", "jobClassificationName": "Layanan Pelanggan", "jobType": 1, "jobTypeName": "Penuh Waktu", "employmentStatus": null, "employmentStatusName": null, "benefits": "Extra Comission +Bonus", "experinceReq": null, "experinceReqName": null, "longitude": "106.81809210128", "latitude": "-6.3723062871649", "confidential": 0, "commission": 1, "smartInvitation": 1, "salaryMin": null, "salaryMax": 6000000, "salaryMinStr": "", "salaryMaxStr": "6.000.000", "settlementMethod": null, "settlementMethodName": "-", "unit": 2, "unitName": "Rp", "jobDescription": "• Menyusun standar prosedur customer service yang mengutamakan kepuasan pengguna layanan dan etika pelayanan konsumen\n• Memonitor dan mengkoordinasi pelaksanaan customer service serta komunikasi ke bagian terkait yang berhubungan dengan permasalahan pengguna layanan\n• Mempersiapkan dan membuat laporan mengenai permasalahan-permasalahan yang berkaitan dengan keluhan pengguna layanan\n• Mempertahankan kinerja pelayanan dan pengaduan penanganan berdasarkan standar operasi, untuk menciptakan lingkungtan pelayanan dan kepuasan pelangaan", "salaryName": null, "educationalBackground": 3, "educationalBackgroundName": "SMA/MA", "location": "Jl. Margonda No.95 B, Kemiri Muka, Kecamatan Beji, Kota Depok, Jawa Barat 16423", "status": 1, "hidden": 0, "ageReq": -1, "companyId": "1397922133879090184", "company": { "id": "1397922133879090184", "name": "CV ENS Management Group", "shortName": "", "logoUrl": "", "banner1Url": "", "banner2Url": "", "scaleCode": "3", "scaleName": "30-300 karyawan", "location": "18 office park building 21 Th unit floor C jalan TB Simatupang Kavling 18 kel kebagusan kec pasar minggu jakarta selatan 12520", "introduction": null, "areaName": "Pasar Minggu, Jakarta Selatan, Dki Jakarta", "nibNumber": "", "compnyTelphone": "88225670899", "companyEmail": "enshumanresorc@gmail.com", "companyIndustryCategory": "14", "companyIndustryCategoryName": "Lainnya", "nibCode": null, "nibCodeName": null, "introductionImg": null, "locationName": null, "longitude": "106.83082629222", "latitude": "-6.2920434830728", "areaId": 0, "postal": "12520", "provinceId": 31, "countyId": 3171020, "areaSelectType": 3, "cityId": 3171, "provinceName": "Dki Jakarta", "cityName": "Jakarta Selatan", "countyName": "Pasar Minggu", "kbliKode": "", "kbliName": "", "site": "", "createUserId": 1719221349653508000, "updateUserId": 1719221349653508000, "status": 5, "workTimeCode": "" }, "viewCount": 0, "postCount": 0, "cityId": "3276", "createTime": "2025-03-12 15:39:22", "userId": "1813487132443119661", "createUserId": "1813487132447313926", "createUserName": "HR Ens Group Management", "createUserPhoneNum": "88225670899", "createUserHeadPortrait": "https://pic.kupu.id/image/1813487126835335209.png", "duty": "Human Resource Department", "updateTime": "2025-08-22 10:43:12", "updateUserId": "1813487132447313926", "postal": "16423", "areaName": "Beji, Depok, Jawa Barat", "intention": 0, "salary": 4000000, "jobVacancy": 1, "provinceId": "32", "countyId": "3276050", "provinceName": "Jawa Barat", "cityName": "Depok", "countyName": "Beji", "workFromHome": 0, "jobRequiredTypeList": [], "employerType": 1, "salaryUnit": 4, "salaryUnitName": "bulan", "createTimeFormat": "12 Mar 2025", "updateTimeFormat": "22/08/2025", "createTimeFormat1": "12 Mar 2025, 15:39 WIB", "updateTimeFormat1": "Kemarin 10:43 WIB", "genderReq": 2, "ageMinReq": 20, "ageMaxReq": 25, "genderReqName": "Wanita", "areaSelectType": 3, "salaryFormat": "4.000.000", "distance": null, "listRequiredValue": null, "userRoleStatus": 1, "blackStatus": 0, "vacanced": null, "offeredNum": null, "workDateStart": null, "workDateStartFormat": null, "workTimeFormat": null, "workDateEnd": null, "workDateEndFormat": null, "workTimeStart": null, "workTimeEnd": null, "workDayOff": "", "workTotalDay": null, "workTotalSalary": null, "applyDeadLine": null, "applyDeadLineFmt": null, "offerOrApplyInfoRes": { "id": null, "status": -1, "optime": null, "optimeFormat": null, "reason": null, "jobTitle": "PM Customer Service", "jobType": 1, "currentStatus": -1 }, "vacancies": 1, "virtualOfferedNum": null, "virtualVacancy": 1, "virtualVacancies": null, "applied": null, "offered": null, "declined": null, "rejected": null, "totalRecordNum": 0, "averageScore": 0, "badgeId": null, "questionsId": null, "questionSelectType": null, "badgeName": null, "badgeLogo": null, "questionsName": null, "questionsNameList": null, "heightMinReq": 0, "heightMaxReq": 0, "weightMinReq": 0, "weightMaxReq": 0, "kupuJob": 0, "badgeLevelName": null, "badgeLevelCode": null, "addressReq": null, "addressReqName": null, "experienceMinReq": 1, "experienceMaxReq": 3, "verifyReq": null, "videoIntroductionReq": null, "jobRequirements": [ "SMA/MA", "Wanita", "20-25 tahun", "1-3 tahun", "Tinggi badan tidak dibatasi", "Berat badan tidak dibatasi" ], "jpInvitationCode": null, "skillReq": null, "skillReqName": null, "jobApproveLogResList": null, "editFields": null, "reason": null, "delTime": null, "updateUserName": null, "shortlistNum": null, "transferLogList": null, "optTime": null, "salaryRangeFmt": "4.000.000 - 6.000.000", "salaryRangeShortFmt": "4 jt - 6 jt", "statusOptRole": 1, "optRole": null, "approveTime": "2025-03-13 16:16:41", "picId": 1719552829601427500, "picName": null, "userStatus": 1, "videoInterviewReq": 1, "contactNumber": "88225670899", "jobVideoList": [], "skillTagReq": "2,5,6,7,8", "jobRequirementList": [ "SMA/MA", "Wanita", "20-25 tahun", "1-3 tahun", "Tinggi badan tidak dibatasi", "Berat badan tidak dibatasi" ], "resumeGuideFlag": null, "mapProvinceName": "Jawa Barat", "mapCityName": "Depok", "mapCountyName": "Beji", "jobDescriptionSuffix": "", "jobDescriptionPrefix": "• Menyusun standar prosedur customer service yang mengutamakan kepuasan pengguna layanan dan etika pelayanan konsumen\n• Memonitor dan mengkoordinasi pelaksanaan customer service serta komunikasi ke bagian terkait yang berhubungan dengan permasalahan pengguna layanan\n• Mempersiapkan dan membuat laporan mengenai permasalahan-permasalahan yang berkaitan dengan keluhan pengguna layanan\n• Mempertahankan kinerja pelayanan dan pengaduan penanganan berdasarkan standar operasi, untuk menciptakan lingkungtan pelayanan dan kepuasan pelangaan", "jobDescriptionPrefixFmt": "• Menyusun standar prosedur customer service yang mengutamakan kepuasan pengguna layanan dan etika pelayanan konsumen\n• Memonitor dan mengkoordinasi pelaksanaan customer service serta komunikasi ke bagian terkait yang berhubungan dengan permasalahan pengguna layanan\n• Mempersiapkan dan membuat laporan mengenai permasalahan-permasalahan yang berkaitan dengan keluhan pengguna layanan\n• Mempertahankan kinerja pelayanan dan pengaduan penanganan berdasarkan standar operasi, untuk menciptakan lingkungtan pelayanan dan kepuasan pelangaan", "areaLocation": "Beji, Depok, Jawa Barat.(Jl. Margonda No.95 B, Kemiri Muka, Kecamatan Beji, Kota Depok, Jawa Barat 16423)", "areaLocationNew": "Beji, Depok, Jawa Barat", "chatStatus": 1, "chatUpdateFmt": "Aktif 23 jam yang lalu", "chatTime": 1755840944000, "distanceRange": null, "skillTags": null, "jobRequirementsV2": [ "SMA/MA", "1-3 tahun", "Pengoperasian Microsoft", "Kemampuan Komunikasi Baik", "Layanan Pelanggan", "Pengalaman Layanan Pelanggan", "Berorientasi Pada Pelanggan", "Wanita", "20-25 tahun", "Tinggi badan tidak dibatasi", "Berat badan tidak dibatasi" ], "privilegeJobType": 0, "urgentCouponFlag": 0, "urgentTip": null, "urgentButton": null, "urgentCouponValid": 0, "urgentJobLogo": "", "threeCategory": "205004001", "purchased": 0, "threeCategoryName": "Layanan Pelanggan", "jobRequirementsV3": [ { "key": "work_experience", "name": "Pengalaman kerja", "icon": "https://pic.kupu.id/image/1694166963741040640.webp", "readStatusIcon": null, "value": "1-3 tahun", "type": 1 }, { "key": "education", "name": "Pendidikan", "icon": "https://pic.kupu.id/image/1694166600224907264.webp", "readStatusIcon": null, "value": "Minimal SMA/MA", "type": 1 }, { "key": "gender", "name": "Jenis Kelamin", "icon": "https://pic.kupu.id/image/1694167032854781952.webp", "readStatusIcon": null, "value": "Wanita", "type": 1 }, { "key": "age", "name": "Umur", "icon": "https://pic.kupu.id/image/1694166680864595968.webp", "readStatusIcon": null, "value": "20-25 tahun", "type": 1 }, { "key": "skills", "name": "Keahlian", "icon": "https://pic.kupu.id/image/1694166821386362880.webp", "readStatusIcon": null, "value": "Pengoperasian Microsoft,Kemampuan Komunikasi Baik,Layanan Pelanggan,Pengalaman Layanan Pelanggan,Berorientasi Pada Pelanggan", "type": 2 } ], "jobRequirementsV4": null, "jsJobDetailShareH5Link": "https://kerja.kupu.id/jobDetail?sid=aWQ9MTg5OTc0MTk5OTU4NzAxNjc0OQ==", "jpJobDetialshareH5Link": "https://kerja.kupu.id/jobDetail?sid=aWQ9MTg5OTc0MTk5OTU4NzAxNjc0OQ==", "manSalaryRangeFmt": null, "assetInfoResList": null }