Situs Pengusaha

Customer Service

SAMSONITE INDONESIA
Gaji Dapat Dinegosiasikan/bulan
Jakarta Selatan
Penuh Waktu
1 lowongan
Ditayangkan pada 10/07/2023 oleh
Deskripsi
"The position holder should provide excellent customer service with a balance between company policy and customer benefit"Responsiblities:Professionally handle the incoming requests from customer and ensure that the customer complaints are resolved both promptly and thoroughly.Provide quality serviceRecord all product that need to be serviced and inform customer once it doneUpdate status daily service reportCoordinate with vendors in relation with product repairHandle issues in the best interest of both company and customerResponsible for generating report as related to customer service daily activitiesPrepare & managing reports subject to free spare part/free product as well as guarantee and claimMaintaining spare part stockStock & grouping spare part              Requirements:Min. Diploma degree at any fieldExcellent in English, both written and verbal.Proficient in Excel            Customer oriented        Good planning and organizing capability and work on priority and systematic approachSensitive to timeline and deliverables
Lokasi Kantor
Setia Budi, Jakarta Selatan, Dki Jakarta
Lowongan mencurigakan?
LAPORKAN
Lihat Lowongan Kerja Lainnya
Lamar
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