Situs Pengusaha

Customer Service Admin Live Chat SocMed

PT Sinergi Performa Cipta
Rp5.000.000 - 5.500.000/bulan
Jakarta Selatan
Penuh Waktu
5 lowongan
Ditayangkan pada 06/04/2024 oleh Nur Mujahidin Ahya Riyanto
Pengalaman kerja
0-2 tahun
Pendidikan
Minimal Diploma (D1/D2/D3/D4)
Umur
20-25 tahun
Keahlian
Pengoperasian Microsoft,Kemampuan Komunikasi Baik,Layanan Pelanggan,Pengalaman Layanan Pelanggan,Berorientasi Pada Pelanggan
Deskripsi
Monitor various company communication channels including call center, social media, web inquiries, etc., and respond appropriately in a timely manner
Gather feedback from our consumers and partners, observe front-line issues
Perform ad-hoc tasks as required by the team to improve overall business
Perform administrative tasks involving partner's account
Assignment scope:
- Guide our consumers and partners in using our products
- Manage service inquiries and disputes arising from our consumers and partners
- Provide excellent customer service to our consumer and partners base
- Maintain good relationships and community-building efforts with our consumers and partners
Willing to work in the shifting schedule (morning-noon-night)
Min D3, Fresh grad with CS internship related are welcome to apply.
Entry level/junior - max 2 years experience in customer service area
Clear Articulation and good communication in both English and Bahasa
Sense Of Empathy & Able to set the friendly tone
Good analytical skill
Typing skill minimum 50wpm accuracy 90%
Fast response, effective and efficient in working
Able to work within dynamic environment
Vaccination Status - min 2 dose
Minimum able to speak basic English, however, MUST be able to write in English
Candidate familiar to operate and answer message on Messenger App (voice, digital, Live channel)
Experience in Sales area would be preferred
Tunjangan dan Lain-lain
BPJS
Lokasi Kantor
Tebet, Jakarta Selatan, Dki Jakarta
Abouts Us
PT Sinergi Performa Cipta
Lainnya,Lebih dari 300 karyawan
PT Sinergi Performa Cipta is your Strategic Channel Partner. We are an expert in business acquisition & activation We bridge the business who need to reach, acquire and grow in Indonesia market. SPC is founded by experienced team, having both Online and Offline experience. Our founder and core team worked in companies like Google, Facebook, Oracle, OVO, P&G, J&J, Danone, etc We working with companies like Ecommerce, Fintech, Banks, Logistic and other digital startups to engage with their stake holders in the target market.
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