Customer Care

{ "id": "1671449744475172867", "userJobId": "0049900", "jobTitle": "Customer Care", "jobClassification": "205004", "jobClassificationName": "Layanan Pelanggan", "jobType": 1, "jobTypeName": "Penuh Waktu", "employmentStatus": null, "employmentStatusName": null, "benefits": null, "experinceReq": null, "experinceReqName": null, "longitude": "106.8296487", "latitude": "-6.186477", "confidential": 0, "commission": null, "smartInvitation": 0, "salaryMin": null, "salaryMax": 2000000, "salaryMinStr": "", "salaryMaxStr": "2.000.000", "settlementMethod": null, "settlementMethodName": "-", "unit": 2, "unitName": "Rp", "jobDescription": "Handle partners complaints, provide appropriate solutions and alternatives within the SLA\nMake a complaint report or partner request report. \nMaintain confidentiality partners privacy including complaints or requests from partners. \nEstablish good communication with partners.\nPerform proper shift handover to ensure all customers' cases are covered.\nEscalate issues to manager / leader / other department members whenever required.\nCreate weekly and monthly report\n\nUsia maksimal 25 tahun, penampilan menarik\nPendidikan minimal SMA/SMK sederajat \nMemiliki pengalaman kerja di Customer Care/Customer Service merupakan nilai lebih\nMemiliki orientasi pekerjaan pada kepuasan pelanggan dan pelayanan\nMemiliki kemampuan basic problem solving yang berkaitan dengan keluhan customer\nCekatan, ramah, smart, good attitude dan memiliki tata bahasa yang baik", "salaryName": null, "educationalBackground": null, "educationalBackgroundName": null, "location": "Jl. Nakulo No.44, Wirobrajan, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55252", "status": 1, "hidden": 0, "ageReq": -1, "companyId": "1397922133879079744", "company": { "id": "1397922133879079744", "name": "PT Magixlink", "shortName": "", "logoUrl": "", "banner1Url": "", "banner2Url": "", "scaleCode": "3", "scaleName": "30-300 karyawan", "location": "Jl. Nakulo No.44, Wirobrajan, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55252", "introduction": null, "areaName": "Jl. Nakulo No.44, Wirobrajan, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55252", "nibNumber": "", "compnyTelphone": "85726303504", "companyEmail": "hrd.magixlink@gmail.com", "companyIndustryCategory": "14", "companyIndustryCategoryName": "Lainnya", "nibCode": null, "nibCodeName": null, "introductionImg": null, "locationName": null, "longitude": "106.8295997", "latitude": "-6.1864477", "areaId": 0, "postal": "", "provinceId": 31, "countyId": 3173020, "areaSelectType": 1, "cityId": 3173, "provinceName": "Dki Jakarta", "cityName": "Jakarta Pusat", "countyName": "Menteng", "kbliKode": "", "kbliName": "", "site": "", "createUserId": 1671449742679789600, "updateUserId": 1671449742679789600, "status": 5, "workTimeCode": "" }, "viewCount": 0, "postCount": 0, "cityId": "3173", "createTime": "2023-06-21 16:27:27", "userId": "1671449742671400985", "createUserId": "1671449742679789647", "createUserName": "arif nugraha", "createUserPhoneNum": "85726303504", "createUserHeadPortrait": null, "duty": "HRD", "updateTime": "2023-06-21 16:31:48", "updateUserId": "1671449742679789647", "postal": "", "areaName": "Jl. Nakulo No.44, Wirobrajan, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55252", "intention": 0, "salary": 1700000, "jobVacancy": 1, "provinceId": "31", "countyId": "3173020", "provinceName": "Dki Jakarta", "cityName": "Jakarta Pusat", "countyName": "Menteng", "workFromHome": 0, "jobRequiredTypeList": [], "employerType": 1, "salaryUnit": 4, "salaryUnitName": "bulan", "createTimeFormat": "21 Jun 2023", "updateTimeFormat": "21/06/2023", "createTimeFormat1": "21 Jun 2023, 16:27 WIB", "updateTimeFormat1": "21 Jun 2023, 16:31 WIB", "genderReq": 0, "ageMinReq": 0, "ageMaxReq": 0, "genderReqName": "Semua jenis kelamin", "areaSelectType": 1, "salaryFormat": "1.700.000", "distance": null, "listRequiredValue": null, "userRoleStatus": 1, "blackStatus": 0, "vacanced": null, "offeredNum": null, "workDateStart": null, "workDateStartFormat": null, "workTimeFormat": null, "workDateEnd": null, "workDateEndFormat": null, "workTimeStart": null, "workTimeEnd": null, "workDayOff": null, "workTotalDay": null, "workTotalSalary": null, "applyDeadLine": null, "applyDeadLineFmt": null, "offerOrApplyInfoRes": { "id": null, "status": -1, "optime": null, "optimeFormat": null, "reason": null, "jobTitle": "Customer Care", "jobType": 1, "currentStatus": -1 }, "vacancies": 1, "virtualOfferedNum": null, "virtualVacancy": 1, "virtualVacancies": null, "applied": null, "offered": null, "declined": null, "rejected": null, "totalRecordNum": 0, "averageScore": 0, "badgeId": null, "questionsId": null, "questionSelectType": null, "badgeName": null, "badgeLogo": null, "questionsName": null, "questionsNameList": null, "heightMinReq": null, "heightMaxReq": null, "weightMinReq": null, "weightMaxReq": null, "kupuJob": 0, "badgeLevelName": null, "badgeLevelCode": null, "addressReq": null, "addressReqName": null, "experienceMinReq": null, "experienceMaxReq": null, "verifyReq": null, "videoIntroductionReq": null, "jobRequirements": [], "jpInvitationCode": null, "skillReq": null, "skillReqName": null, "jobApproveLogResList": null, "editFields": null, "reason": null, "delTime": null, "updateUserName": null, "shortlistNum": null, "transferLogList": null, "optTime": null, "salaryRangeFmt": "1.700.000 - 2.000.000", "salaryRangeShortFmt": "1,7 jt - 2 jt", "statusOptRole": 1, "optRole": null, "approveTime": "2023-06-21 16:32:08", "picId": 1572428152362840000, "picName": null, "userStatus": 1, "videoInterviewReq": 1, "contactNumber": null, "jobVideoList": [], "skillTagReq": null, "jobRequirementList": [], "resumeGuideFlag": null, "mapProvinceName": "Daerah Khusus Ibukota Jakarta", "mapCityName": "Kota Jakarta Pusat", "mapCountyName": "Kec. Menteng", "jobDescriptionSuffix": "Usia maksimal 25 tahun, penampilan menarik\nPendidikan minimal SMA/SMK sederajat \nMemiliki pengalaman kerja di Customer Care/Customer Service merupakan nilai lebih\nMemiliki orientasi pekerjaan pada kepuasan pelanggan dan pelayanan\nMemiliki kemampuan basic problem solving yang berkaitan dengan keluhan customer\nCekatan, ramah, smart, good attitude dan memiliki tata bahasa yang baik", "jobDescriptionPrefix": "Handle partners complaints, provide appropriate solutions and alternatives within the SLA\nMake a complaint report or partner request report. \nMaintain confidentiality partners privacy including complaints or requests from partners. \nEstablish good communication with partners.\nPerform proper shift handover to ensure all customers' cases are covered.\nEscalate issues to manager / leader / other department members whenever required.\nCreate weekly and monthly report", "jobDescriptionPrefixFmt": "Handle partners complaints, provide appropriate solutions and alternatives within the SLA\nMake a complaint report or partner request report. \nMaintain confidentiality partners privacy including complaints or requests from partners. \nEstablish good communication with partners.\nPerform proper shift handover to ensure all customers' cases are covered.\nEscalate issues to manager / leader / other department members whenever required.\nCreate weekly and monthly report", "areaLocation": "Jl. Nakulo No.44, Wirobrajan, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55252.(Jl. Nakulo No.44, Wirobrajan, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55252)", "areaLocationNew": "Menteng, Jakarta Pusat, Dki Jakarta", "chatStatus": null, "chatUpdateFmt": null, "chatTime": null, "distanceRange": null, "skillTags": null, "jobRequirementsV2": [], "privilegeJobType": 0, "urgentCouponFlag": 0, "urgentTip": null, "urgentButton": null, "urgentCouponValid": 0, "urgentJobLogo": "", "threeCategory": "205004001", "purchased": 0, "threeCategoryName": "Layanan Pelanggan", "jobRequirementsV3": [], "jobRequirementsV4": null, "jsJobDetailShareH5Link": "https://kerja.kupu.id/jobDetail?sid=aWQ9MTY3MTQ0OTc0NDQ3NTE3Mjg2Nw==", "jpJobDetialshareH5Link": "https://kerja.kupu.id/jobDetail?sid=aWQ9MTY3MTQ0OTc0NDQ3NTE3Mjg2Nw==", "manSalaryRangeFmt": null, "assetInfoResList": null }